Working a customer-facing job means you learn a lot about people and their unusual antics.
You must read some of these responses that almost made me spit out my water.
“I used to work at a game store a little more than 10 years ago.
I told her it wouldnt work, and she said to scan it anyway.
She told me to just ‘put the numbers in’ on the computer.
I refused, and she asked why, seemingly legitimately confused.
I told her I just couldnt.
She told me she would be back with cash.
I put everything back on the shelves.
She did not return.”
u/RudgerZ
2.
One day, this guy and his girlfriend come in to return a roll.
I was a few months in on the returns counter.
I couldnt figure out how to get the SKU or the price for the whole roll.
I called the manager, and he came out.
Right away, I knew there was no way these people could buy a roll and return it."
The guy starts to get brave and tells him, ‘So youre saying I stole it?!’
And my manager says yes.
They end up leaving and leaving the roll behind.
Before they leave the store, the guy says, ‘Im coming back and bringing the cops.’
The manager says, ‘Go ahead.
That way, you could explain to them how you stole the roll.'"
u/celesticaxxz
3.
“I sold a guy a phone years ago when I worked for a wireless carrier.
I spent an hour getting all his information transferred and setting up his new phone.
He came in the next day with a shattered screen.
Needless to say, the phone was not replaced.”
u/Perschnickity
5.
I should also point out that I wasn’t working at the return desk or as a cashier.
I was stocking the food department.
“We dont deliver the pizzas we make, its carryout only.
She proceeds to say (a couple of times), ‘You must be new here.
u/schweinerneer13
7.
“I used to work at Best Buy.
This guy came in and returned a laptop saying that the box had some old laptop in it.
He yelled and screamed that we didn’t know how to do business.
The manager gave him a full refund.
We started to check that old laptop he brought in.
It wouldn’t turn on.
Looks like the motherboard was toast.
We pulled the hard drive out and started checking the data.
The hard drive was completely fine with everything on it.
We started looking for the clues and found the pictures of the guy who returned the laptop.
It was his old machine.
We had all his info.
That guy came in and dropped the laptop at the front desk.
I never saw him again in the store.”
She yelled loudly, stormed out, cursing, and I felt good.
She emailed corporate, and I got in trouble for making her upset.”
u/PoolAddict41
9.
“I work at a major cell phone retailer.
I once had a man come in with his wife to upgrade whatever the new iPhone was.
This did not go over well.
They took it outside before it got overly nasty, and we all assumed they were gone for good.
Not so, the husband comes back in.
He finished upgrading his phone (priorities) and left.
He did, right there in the store he called them.
They also told him to kick rocks.
I was new to management, so I didnt have a manager’s name tag yet.
He left after that, and we never saw him again.”
u/Wrashionis
10.
“This person came in with a coupon for a free iPod.
The fine print said, ‘Guaranteed and payable by Bill Gates.’
I asked why Bill Gates would guarantee an Apple product.
The person left.”
I knew she was lying, but she was extremely rude and insistent.
I was able to go back on all records.
I emailed the evidence and never heard back from her again.
There was no apology email or phone call, which confirmed she knew she was lying."
u/jasmminne
12.
We all knew what she was doing."
“I was working at a place that has soft serve as a part of the menu.
Do you think you could give me another?’
I looked back at her and told her it must not be from us because of the machine.
Nice try, lady.”
u/blindskate101
14.
“I had someone attempt to return two bottles of laundry detergent.
She dropped them off at the counter and said she didn’t like that brand.
She walked off to do her shopping.
I wondered how it smelled, so I opened the detergent and smelled it.
Both of these jugs are filled with warm water.
During the exchange, she tried to claim they were like that when she bought them.
u/TailesofMom
15.
When I wouldn’t accept it, she tried to get her boyfriend to fight me.
He laughed and awkwardly walked out of the store.
I understand that some states issue temporary paper licenses.
Mine does, too.
This was not that.”
