Here is what some said:
Note: Some of these responses have been edited for length and/or clarity.
“My daughter worked at Nordstroms not long ago.
She worked in the handbag section.
It was a really slow day so she was unpacking some wallets while keeping an eye on any customers.
The high-end couture handbags are either secured by lock and key or set behind glass.
The lady denied it and accused my daughter of lying.
“I worked retail at a Yankee Candle mall store one summer between semesters of college.
It would’ve been 2009.
No one buys candles in the summer.
They do, however, shoplift them.
It was a whole operation, and he came in multiple times.
The dude was fast and timed it really well.
Also, no one cared except my manager.
But those big jar candles were (and still are, I believe) $25 each.
Get your money, candle bandit.”
problematik
3.
“I worked in a very high-end department store behind the perfume counter.
Thankfully, my counter manager agreed with me.”
uniquefish42
4.
“I worked at one of the first Hypermart USA stores, now Walmart supercenters.
Back then Walmart had a policy of accepting any return for any reason, with no questions.
It was one of ours, but it was faded and raggedy.
They argued and refused to leave when I said no.
My manager overrode me and gave them the money to make them leave.”
happyelf19
6.
“I worked at Outback Steakhouse for years.
During the holidays, people always seemed to be looking for free stuff.
One year, a lady called and complained about a blonde server and wanted something free.
She continued to change which day it happened and what dish she didnt like.
I finally told her yes but that Id apologize in person.
She didnt like that and never showed.”
besttiger738
7.
“I worked at a clothing store, and a girl came in to return a pair of jeans.
I said, ‘Umm, it seems like these have been worn.
“This story takes me back.
At a drugstore where I worked, we didnt have UPC scanners.
We had to price every item and enter it at the register.
I worked the entire store, so I had an idea of what the prices should be.”
“A woman comes to my checkout lane, and Im ringing up her items.
A lot of the prices seemed too low.
She had taken expensive items and covered the prices with others that were much less.
It wasnt just for one or two items.
It was for almost the entire order.
I called a manager who saw what she had done.
I dont know what conversations went down, but they called the cops and had her formally charged.
adamantiumn
9.
“I worked returns, and our store had a 90-day return policy.
A woman walked up with her receipt, but it was outside of the return window.
I apologized and denied the return.
She scoffed and asked to speak to the manager, so I called her over.
I explained that she did, and this customer insisted I was lying.
My manager had my back, and the customer eventually gave up.”
hollysmith3
10.
“I worked at a video game store that buys and sells games.
We ripped all of the movies in half and threw them in the dumpster behind the store.
An hour later, the dumpster was empty no big deal.
It was the most surreal thing, but it was funny.
You could also clearly see where this guy used a pair of scissors to cut off our logo.”
“I worked at Sam Goody like 25 years ago.
It was in downtown San Francisco.
He told me it was defective, and I was like, Its a cardboard circle.
Corporate actually told me to return the CD and gave me a lecture about treating customers better.
I had no clue how to refund this, so I asked the person what I should enter.
I think I gave the guy about $20.
That might be a reason why Sam Goody no longer exists.”
colorandfury
12.
We probably changed our POS system since we had that stuff.
itslithomie
13.
“When I worked for a big three-letter pharmacy chain, this entitled man came in with his son.
He wouldnt do it.
He called us right back and said to do the refund and call the police.
He was arrested at the door.”
A few stores kept getting the same call every few weeks.
Thats how long hed been calling with the same story.
I guess he assumed he was calling call centers or something.”
el46f36ed04
15.
“I used to work for a small chain of furniture stores.
She said yes to everything I suggested, and I was really pleased about the big sale.
They’d try with new employees to see if they could get the cash on the books.
It was ridiculous.”
joanne3482
17.
“Back when I managed restaurants, a customer said they found a piece of glass in their food.
Later found out he had pulled that shit in a dozen local restaurants.
Apparently, he carried a piece of glass around with him to get free food.”
