“If you’re told you need repairs, always ask to see the issues with your unit.
Wesharedthose highlights with theBuzzFeed Community, who also replied with some interesting industry secrets of their own.
Here’s what people revealed:
1. or, ‘Of the following, which ones would you consider using?’
If you might, answer all the way to the end of the pre-qualifying surveys and then reset it.
I left the industry.
Go make some money, friends!”
senorcoconut1
2.
The sale price might even be almost as much as before the sale.
u/OutplayedPawn
“I’ve seen Safeway do this to a criminal extent.
if you’re picking things out of a sale section, verify to swing by the actual aisle.
It should be illegal.”
latentblonde
“I worked at a national pet store chain for seven years.
Walmart is just being more obvious about it.”
p46bf3ddf0
3.
“Your social media DMs are not private.
Every platform has underpaid contractors reviewing them and yes, they see your nudes.”
poeticfan81
4.
“I work in the HVAC service industry.
I’ve seen a lot of shady things done.
The biggest one is scamming people who obviously know nothing about their systems on repairs.
A local business was caught charging people for repairs that were never done.
They would be on-site for a few hours and move some things around but never do any work.
If you’re told you need repairs, always ask to see the issues with your unit.
“Also, if you are having repairs done, keep an eye on the workers.
It is pretty obvious when someone is pretending to work on a unit.
That’s all it takes.
There’s no need to threaten anyone, be aggressive, or take your anger out on us.
We’re real people just like you, not just a voice on the other end of the line.
And, we will.
We’ll do as little as possible and maybe make you jump through extra hoops for being a pain.
We didn’t cause the situation you’re in.
While it’s reasonable to be upset about something, taking it out on someone else is completely unreasonable.
Tell us what’s going on.
Give us a chance to help, and we will.”
My company coordinates with another team in a different city, but have you ever heard of Slack?
We’re all on one big team channel, and we put warnings about ‘passionate’ customers there.”
emilym4e8497a33
“I worked in customer service claims for a large manufacturer.
The second I heard, ‘My lawyer will be calling you,’ the claim was denied.
Sure, some lawyer will spend time on your $1,000 claim.
We have a huge legal department.
You go straight to the bottom of my list.”
bmason214
6.
Be nice to your child’s hairstylist.
Best advice: Be respectful of ANY service provider.
They have more power than you fully understand."
bestghost62
7.
Just because a car looks good after a repair doesn’t mean it’s safe."
“All the big insurance companies are publicly traded and don’t care about you.
All they care about is reporting profits to their shareholders.
That means minimizing payouts.
Shop for good insurance, not just cheap premiums.”
shymatcha95
“I worked in insurance.
Never accept their first offer if your car is totaled.
They are told to low-ball on that first offer.”
trismi928
8.
“I have worked in the casino industry for 37 years.
The dirty secret about gambling is EVERYBODY LOSES; not one person ever wins.
Don’t believe anyone’s BS with systems, especially if they are the biggest losers.
In particular, poker players are the lowest denominator of gamblers.”
modernsinger815
9. luckydaisy30
10.
I’ve been with my pharmacy for 25 years this June.
Consider your local independent pharmacy (franchises like Healthmart and Good Neighbor are also mostly independently run).
dream82mp
11.
“Most large customer service departments have a note system.
If someone’s nasty to an agent in the Philippines, you’d see the note in Washington.”
monkeybuttmom
12. u/Bug-Secure
“Both of my parents were in the Screen Actors Guild.
I am not in the Screen Actors Guild.
gayleferris
13. broken-foot
14.
“I work in a hardware store-jot down place, and we sell different brand versions of different things.
My job is to sell you the right thing, not the most expensive thing.
In theory, we can do that for absolutely any customer if there’s a price difference.
garebehr
15.
“I’ve worked in two commercial rest homes: memory care and assisted living.
They cut every corner known to man.
The monthly food budget was less than what salary workers got paid.
The rent is so predatory to families and residents.
It was over $2,500$3,000 for a single-person room every month WITHOUT utilities.
The residents pay $50 a meal for it to come cold and mushy in a styrofoam box.”
They would suffer bowel impactions that never got treated, leading to death for some of them.
I’ve been hit, kicked, screamed at, and groped more times than I can count.
HR says to suck it up every time it is reported.
Nurses and caregivers would routinely steal pain meds and fudge the numbers on official charts.
They would also leave residents sitting in their own filth for hours.
We had a runaway dementia resident recently who was unaccounted for for about four hours.
A community-run search party found her body in the woods the next day.
Basically, it’s terrible.
If a loved one needs around-the-clock care, find a small, residential rest home that fits their needs.
Never go commercial or chain because you will regret it.
Now that I’ve worked in that environment, I’ll die in my own home, thanks.”
born_with_no_bones
“I was in a rehabilitation center for a few weeks after an accident.
Calls for assistance sometimes took half an hour or more.
What if it was urgent?
What if someone older didn’t understand they weren’t supposed to eat eggs, or whatever?”
panda_13
16.
A styrofoam block might be under their back to make the positioning look more natural and comfortable.
There might be styrofoam blocks under the padding to help hold their arms in position.
Depending on the case, they’re probably wrapped in plastic garments underneath the clothing provided.
There is a lot of smoke and mirrors in preparation for a decedent.”
I once worked as a floral delivery driver and had to deliver flowers to a funeral.
I opened the door from the outside and the wind caught the bag over the head.
Scared the crap out of me thinking the body was moving!"
sweetpenguin21
17.
It sounds more confident than, ‘I need to look that up.’
Callers will rip your head off through the phone if they think they can get away with it.
The confident speech tricks I learned from working there have helped in many situations since."
frenchieevan
“I’m a supervisor, and that is something that gets pushed in training.
ieat2muchcandy
“Customer service representative here.
Even if we work at home, we are not allowed to say we work at home.
Be nice to us and we will do what we can with our limited resources.
s43e88cd45
18.
If your doctor is reasonable and able, you might be surprised how much they will help you out.
When I was paying directly out of pocket, she also gave me a discount on the visit.”
sparklesthecupcake
19.And: “In the medical/insurance/legal field.
If you go for an IME (independent medical examination), you see a doctor.
It takes 10 minutes to see a person and make their determination.
That same report gets finalized with the doctor’s findings and sent off to whoever requested the IME.”
“These same people also write MDRs (medical determination rationale).
These people review your records and determine your eligibility for compensation or coverage.
Do you think they fell on an old crayon and got hurt?'
I never heard a person ask a question so earnestly.”
Note: Submissions have been edited for length and/or clarity.
