Well…that backfired.
Introducing our updated cabin design and new seats!
it’s possible for you to catch this interior on new aircraft deliveries beginning next year.
Not to mention our ongoing rollout of adding bigger overhead bins and in-seat power ports to our current planes!
However, the overwhelming majority of responses centered around the seats and how they appear relatively thin.
Like, thin, thin.
And this led many to question the comfortability.
One person wrote, “So we get thinner, more uncomfortable seats with a heart on it.”
There were even comparisons to lawn chairs.
The new design left viewers confused.
So basically, the new design seems to have completely backfired.
BuzzFeed reached out to Southwest Airlines for comment on the response their new design received.
We’ll update you if we hear back.
